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Author: Frank Op de Woerd · Updated 9 November 2026

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Therospin sign-up starts with email and password or a Google account, but the choices that follow deserve equal attention. Country, currency and bonus code affect how you begin; phone verification and identity checks matter when you want to withdraw. Here is the order I would follow to avoid turning a small account problem into a larger one.

Check the account requirements

Start by checking that the site accepts your region. If it displays “It seems that Therospin is not available in your region”, do not try to resolve that by choosing an incorrect country. Registration is for adults aged 18 or over, and you must accept the terms. The English interface is the default, with seven other language options available from the top bar.

The operator is Novatrix SRL, registered in Costa Rica, and the casino holds Anjouan licence ALSI-202508056-FI2. I would read the account terms alongside the main casino page before supplying personal details. In particular, understand the one-account rule: it applies per person, household, IP and device. Duplicate accounts can be closed and their winnings voided.

That household wording matters if you share accommodation in Dublin, Brussels or Vienna. A separate email address does not remove the household, network or device restrictions. If someone in your home already has an account, ask support about your situation before proceeding. Do not assume that separate names automatically make another registration acceptable.

Create your Therospin account

The Sign up control is in the top bar, with a sign-up card also shown beside the main banner. Email registration asks for an email address and password, country and account currency. There is an optional bonus-code field. Google sign-up is the alternative offered by the site; it is not an exemption from the casino’s account or age rules.

  1. Open Sign up and choose email registration or Sign up with Google.
  2. Enter your details accurately and select your actual country.
  3. Choose the currency you intend to fund and use.
  4. If claiming an offer, check its code and conditions before entering it.
  5. Confirm that you are 18 or older and accept the terms; promotional emails are optional.

Available account currencies are EUR, USD, AUD, NZD, CAD, BTC, ETH, USDT, LTC and USDC. The internal operating currency is EUR. I use EUR examples here; the welcome package uses the same headline numbers for USD accounts. That does not make all cashier arrangements identical: for instance, USD bank transfer payouts are not available.

Currency is a financial choice, not just a display preference. Think about the currency you already hold and the payment route you plan to use. The facts do not establish a self-service currency-change process after registration, so ask support before assuming that you can switch later. BTC players must pass an identity check before playing with BTC.

Choose your country, currency and offer before submitting the form.

Open Therospin sign-up
Therospin Casino hero on the sign-up page

Choose your bonus code

THEROS is the first-deposit code for 100% up to €5,000 plus 100 free spins. THERO75 applies to the second deposit for 75% up to €1,000 plus 50 spins. THERO50 applies to the third for 50% up to €500 plus 30 spins. The qualifying minimum is €20, and the total advertised package is up to €6,500 plus 180 free spins.

Those are three separate offers, not three codes to put into one registration field. Before funding, decide which deposit stage you are at and check the full bonus conditions. Bonus money and free-spin winnings require 40x wagering, and an active bonus brings a €5 maximum bet. Entering a code without understanding those rules can create a balance you cannot yet withdraw.

If I register with €100 planned for my first deposit, THEROS means a possible €100 bonus, not €5,000. I would read the €4,000 wagering calculation before entering the code rather than sorting it out after playing.

Emma, Dublin

Do not open a new account to reclaim a first-deposit promotion. The one-account restrictions still apply, including household, IP and device. If you are unsure whether an offer attached correctly, stop before making more bets and ask support to check the existing account. A second registration is not a repair tool.

Sign in to your account

Use Sign in in the top bar to return to your account. Keep track of how you originally registered: email credentials and Google sign-up are different starting routes. If a login attempt fails, check the email spelling, keyboard language and accidental spaces before repeatedly submitting the same details. A password manager can help you distinguish this account from another casino login.

For a forgotten password, use the password-recovery option presented by the sign-in flow, if available, and follow its instructions for your registered email. The supplied account facts do not specify the exact button wording or recovery-link lifetime. If you cannot find the option or do not receive the recovery message, contact live chat or [email protected] rather than creating a replacement account.

Check the inbox and spam folder associated with your registration, not an email address you started using later. If you used Google, check that you are selecting the intended Google account. Do not send your password to support, and do not give another person access to your mailbox so they can complete recovery for you.

An account becomes inactive after six months without transactions. That is a reason to ask about the account’s status if you return after a long break, not proof of a particular reactivation process or fee. Describe the last successful access and the error you now see. Support is available 24/7, but the facts do not promise an instant account-recovery decision.

Forgot your password?

Phone verification takes place in Profile and is required before a withdrawal request. Do it early enough to correct a problem without also having a payment waiting. Make sure the number belongs to you and that you can receive communications on it. The account facts confirm the verification requirement but do not specify a code-delivery method or a retry timetable.

If the withdrawal control will not let you proceed, check the Profile verification status first. Then distinguish that issue from KYC, bonus wagering and deposit turnover. They are separate conditions. A verified phone does not make an unfinished bonus withdrawable, and completing wagering does not remove the phone requirement.

Before requesting a €50 EUR withdrawal, I would check my phone status in Profile. If my €100 deposit had no bonus, I would still check its €300 standard turnover requirement separately; one completed check does not replace the other.

Lukas, Vienna

If you changed your number, explain that to support from your existing account. Do not try to work around the problem by registering again under the new number. Include the visible error and the stage at which it appears, but leave passwords and any verification codes out of screenshots.

Verify your phone number

Therospin may ask for photo identification such as a passport or driver’s licence, proof of address and a card photo if you paid by card. Verification may also involve a phone call. Names and addresses should be consistent with the account information. Send readable documents through the process the casino requests, and ask what is missing if a submission is rejected.

Before uploading, check that the document is clear, complete and belongs to the account holder. If your address has changed or your account contains a typing error, explain it instead of editing a document to make the mismatch disappear. For card images, ask which details must be visible and which can be covered; the supplied facts do not specify that masking policy.

If the casino cannot reach you within two weeks, the account is blocked until KYC is completed. Keep an eye on the registered email and be available for any requested call. That two-week condition is not a promised verification turnaround time. BTC users have an additional timing consideration: their ID check must be completed before playing with BTC.

When a verification issue overlaps with a withdrawal, ask support to identify the outstanding check. “Payment pending” is less useful than confirmation that the casino needs proof of address or a card document. The payments page explains what payment details to send alongside an account query.

Which documents does KYC require?

ProblemFirst action
Region unavailable messageCheck eligibility; do not substitute a false country.
Email sign-in failsCheck spelling and your original sign-up method.
Recovery message missingCheck the registered inbox and spam, then ask support.
Withdrawal request blockedCheck phone verification and outstanding KYC.
Account restricted after missed contactAsk which KYC step remains and complete it.

On mobile, use the full site in Safari or Chrome. There is no store app. If a sign-in screen behaves oddly, check your connection and browser before assuming the account is closed. Note the browser, device and exact error when you contact support. The mobile access page covers browser use and home-screen shortcuts.

Fix common login problems

  • Email or Google registration gives two stated starting options.
  • Phone status can be checked in Profile before withdrawing.
  • Live chat and email support operate 24/7.

What works well

  • One account is allowed per person, household, IP and device.
  • KYC can include documents and a phone call.
  • Six months without transactions makes an account inactive.

Use a unique password and protect the email or Google account behind your registration. On a shared device, sign out when you finish and do not save credentials in a shared browser profile. These are personal security habits, not a claim that the casino offers a particular extra authentication feature. Never approve an account action simply because an unsolicited message says it is urgent.

Keep one account and resolve access issues through the existing profile.

Return to Therospin

What needs care

How can I register at Therospin?

Use email and password or Sign up with Google. Select your country and currency, confirm that you are 18 or older and accept the terms.

Is a bonus code required to register?

The bonus-code field is optional. Check the offer conditions before entering a code.

Can I open another account if I cannot log in?

No. One account is allowed per person, household, IP and device. Contact support about the existing account.

Why must I verify my phone?

Phone verification in Profile is required before you can request a withdrawal.

What documents can KYC require?

KYC can require photo ID, proof of address and a card photo for card payers. A phone call may also be required.

What happens if I miss KYC contact for two weeks?

If the casino cannot reach you within two weeks, the account is blocked until KYC is completed.