A deposit and a withdrawal are not mirror images at Therospin Casino. Money can reach your balance before the account checks, wagering conditions and payout route have been settled. I would check those three things before choosing a payment method, not after requesting a cashout.
Therospin withdrawals
Therospin accepts Visa, Mastercard, bank transfers and several cryptocurrencies. E-wallet availability depends on your country. The minimum deposit is €20 or equivalent, while the maximum depends on the method. EUR and USD accounts follow the same welcome-offer amounts; USD works the same for those amounts, but there are no USD bank transfer payouts.
Choose your currency at registration and use payment details in your own name. The available account currencies include EUR, USD, AUD, NZD, CAD, BTC, ETH, USDT, LTC and USDC. Do not assume that a coin accepted for deposits is also an account currency: these are separate lists.
Phone verification in Profile is required before requesting a withdrawal. Identity checks can involve photo ID, proof of address and a card photo for card payers, and may include a phone call. BTC players must pass an ID check before playing with BTC. Our account and verification page explains the account steps.
I would also separate spending money from money needed for bills. A pending cashout is not money already back in your bank account. Keep the deposit receipt and read the cashier confirmation before leaving the screen.
Check your account before paying
Checked on 9 November 2026
The table distinguishes confirmed deposit methods from payout routes that need checking in your cashier. A listed deposit option is not a promise that you can withdraw by the same route. Provider charges are the player's responsibility; the facts do not give a flat casino fee for every method.
| Method | Deposit | Withdrawal | Min deposit | Min withdrawal | Fees | Typical cause of delay |
|---|---|---|---|---|---|---|
| Visa | Accepted | Visa OCT, personal card | €20 equivalent | €50 | Provider fees may apply | Card ownership check or net-deposit split |
| Mastercard | Accepted | Mastercard Payment Transfer, personal card | €20 equivalent | €50 | Provider fees may apply | Card documents or alternative payout route |
| Bank transfer | Accepted | Available, not in USD | €20 equivalent | €50 | Intermediary banks may take up to €16 | Bank processing and business days |
| BTC | Accepted | Check cashier availability | €20 equivalent | €20 equivalent at Coinbase rate | Provider or network charges to check | ID check or transaction details needing review |
| ETH | Accepted | Check cashier availability | €20 equivalent | €20 equivalent at Coinbase rate | Provider or network charges to check | Address, network or transaction status |
| USDT | Accepted | Check cashier availability | €20 equivalent | €20 equivalent at Coinbase rate | Provider or network charges to check | Network mismatch or missing transaction information |
| LTC | Accepted | Check cashier availability | €20 equivalent | €20 equivalent at Coinbase rate | Provider or network charges to check | Address or blockchain crediting check |
For crypto, copy the address and network shown for that particular payment. The available facts do not specify supported USDT networks, so do not choose one from memory or from a previous casino deposit. Compare the destination again before confirming in your wallet.
Check the methods offered for your account before transferring money.
Open the cashier
Payment methods at Therospin
There are two separate questions: has the casino cleared and processed the request, and has the receiving bank, card provider or blockchain credited it? A pending cashier request belongs to the first question. A sent payment with a traceable reference belongs to the second. Asking which stage you are at makes a support conversation much more useful.
Be precise about the 72-hour wording. The stated processing target is within 72 hours after approval. That is not a promise that an unapproved request will reach your bank within 72 hours of clicking Withdraw. Ask support for the approval time, the processing status and, once sent, the payment reference.
Bank transfers have a processing period of up to three business days. Do not count a weekend as if it were two ordinary banking days. Nor should you simply add every quoted period together and call the result a guaranteed arrival date: first establish when the transfer was actually processed.
If the cashier still shows pending, ask what remains outstanding: verification, wagering review or another account check. If support says the payment has been sent, request the sending date and reference, then contact the receiving provider. For cryptocurrency, use the TXID to distinguish a broadcast transaction from a request still waiting inside the casino.
No fixed card-crediting time or blockchain confirmation time is supplied in the checked facts. I would not replace that gap with an attractive estimate. The useful evidence is the status of your own transaction and the provider's response.
How long do withdrawals take?
| Period | Standard EUR limit | What to check |
|---|---|---|
| Per day | €5,000 | Payments already counted in that period |
| Per week | €10,000 | Remaining weekly allowance |
| Per month | €20,000 | Remaining monthly allowance |
Wins above €100,000 may be paid in monthly instalments of no more than €20,000. VIP arrangements can raise limits: Marble Steps and Torchlit Pass list daily withdrawals up to €5,000, Thunder Ridge and Golden Sanctum up to €10,000, and Olympus Peak has individual terms. Read the VIP conditions rather than assuming a higher daily allowance removes every other restriction.
Each deposit must be wagered three times before withdrawal, or ten times if played on table or live games. With a €20 deposit, that means €60 of wagering under the three-times rule, or €200 under the table/live rule. This is a turnover condition, not a promise of a particular balance after playing.
A bonus adds a different calculation. Bonus money and free-spin winnings carry 40x wagering, with a maximum active-bonus bet of €5. Do not confuse three-times deposit turnover with finishing a bonus. The bonus terms page separates the welcome codes and their conditions.
Withdrawal limits at Therospin
These cases focus on the practical question behind a blocked or reduced payment. Compare the figures and account status with your own record, then ask support for a specific answer rather than repeatedly submitting the same request.
Fix common payment problems
“My €20 deposit was accepted, but I tried to withdraw before completing €60 of qualifying wagering. I had treated the deposit as immediately withdrawable.”
Daniel, Dublin
Fix: Ask support for the remaining deposit turnover and which games contributed. The standard rule is 3x, rising to 10x for table/live play. Do not deposit again to repair the request, or bet beyond your budget just to force a cashout. Establish the exact outstanding condition first.
Why a €20 deposit may not qualify
“I wanted to request the €50 minimum withdrawal, but my phone number in Profile was still unverified. Having an email account was not enough.”
Sarah, London
Fix: Complete phone verification in Profile before retrying. If verification fails, tell support what the screen says and include a screenshot with private details hidden. Ask whether a separate KYC task remains; phone verification and document review are not interchangeable.
Why is withdrawal blocked?
“I expected my entire cashout on my personal card. The explanation was that only the net card deposit could return that way, with the remainder needing another method.”
Oliver, Manchester
Fix: Ask for the net card-deposit figure and a breakdown of each payout part. Confirm an alternative method in your own name before it is sent. If your account uses USD, do not request a USD bank transfer for the remainder: those payouts are not available. Keep both payment references.
Why did my card payment arrive short?
“My incoming transfer was €16 below the amount I expected. I needed to distinguish a banking deduction from an unpaid part of the cashout.”
Emma, Edinburgh
Fix: Request the sent amount and transfer reference from support, then ask your bank for its fee breakdown. Intermediary banks may take up to €16, and bank/provider fees fall to the player. Match the debit to the reference before describing the difference as missing winnings.
Why is my bank transfer short?
“My address document was questioned and I missed the follow-up. The two-week contact rule mattered more than submitting the same image again.”
James, Bristol
Fix: Ask which document failed and why. Replace cropped images with readable full-document images, check that names match and ask what proof-of-address date is accepted; no universal age limit is supplied here. Reply to any call request. If the casino cannot reach you within two weeks, the account is blocked until KYC is completed.
Resolve rejected documents
“I had already reached €10,000 in withdrawals for the week. Another request did not mean another weekly allowance.”
Lucy, Leeds
Fix: Ask support which payouts count towards the week and when your allowance becomes available again. Check the €20,000 monthly ceiling as well. Do not split requests across duplicate accounts: the one-account rule covers person, household, IP and device, and duplicates can lead to closure and voided winnings.
Check your weekly withdrawal limit
A refusal is easier to resolve when it comes with a reason. Ask for the applicable condition and the step needed to correct it. Common issues to check against the stated rules are:
- Unverified phone number or unfinished identity checks.
- Deposit turnover not completed, including the higher table/live requirement.
- Active 40x bonus wagering or a breach of the €5 active-bonus maximum bet.
- A request below the minimum or above the remaining payment limits.
- A card payout above the net deposit, or a card that is not personal.
- A requested USD bank transfer or another unavailable payout route.
- Duplicate accounts or other bonus-abuse concerns requiring review.
Live chat and [email protected] are available 24/7. Send a single clear message with the following information, rather than separate fragments that lose context:
- Your account email and the amount and currency.
- The payment method; for crypto, the coin, network and TXID.
- The request time, time zone and current cashier status.
- The approval or sending time, if already supplied.
- Screenshots of the error, receipt and relevant cashier entry.
- The specific question: what is outstanding, or where was the payment sent?
Never include your password, two-factor codes or full card security details. Use the casino's requested document channel for sensitive verification material. A clear support request should make the transaction identifiable without exposing access to your account.
What to do after a rejected request
What works well
- Cards, bank transfers and several crypto deposit options.
- Published minimums and standard withdrawal limits.
- Round-the-clock support for payment questions.
Useful payment options
- Phone checks and wagering apply before withdrawal.
- Card returns can require a second payout method.
- Bank charges and no USD bank transfer payouts.
For me, the strongest payment choice is the one whose return route I understand before depositing. Check the available methods on your own account, save the conditions and keep receipts. The Therospin main page covers the wider casino; a payment decision still deserves its own careful check.
Read the cashier conditions before committing a deposit.
Check payment optionsPlay only with money you can afford to lose, and use limits or self-exclusion if needed.
Plan around these limits
What is the minimum deposit?
The minimum deposit is €20 or equivalent. The maximum depends on the payment method.
What is the minimum withdrawal?
The minimum is €50 for EUR accounts and $50 for USD accounts. Crypto withdrawals have a minimum equivalent to €20 at the Coinbase rate.
Does the 72-hour target guarantee arrival?
No. The stated target is processing within 72 hours after approval. Receiving-bank, card or blockchain crediting is a separate stage.
Can I withdraw a deposit without playing?
Each deposit must be wagered 3x before withdrawal, or 10x for table/live games. Otherwise the withdrawal can be refused.
Why did only part of my withdrawal return to my card?
Card payouts are limited to the net deposit on your personal card. The remainder goes through another method, and the casino may change the requested payout route.
Are USD bank transfer payouts available?
No. The payment terms exclude USD bank transfer payouts, so USD account holders need to confirm another available withdrawal route.